Underwriting Officer

Underwriting Officer Jobs in Lusaka at Professional Insurance Brokers Limited

Professional Insurance Brokers Limited, a fully Zambian-owned insurance brokerage licensed by the Pensions and Insurance Authority and part of the Bridging Gap Solutions group, is seeking qualified candidates for the position of Underwriting Officer. Based in Lusaka, Zambia, this full-time role offers an exciting opportunity to contribute to a reputable brokerage established in 2010, serving individual, family, and corporate clients.

About the Underwriting Officer Role

The Underwriting Officer, reporting directly to the Business Development Manager, plays a critical role in supporting and managing the underwriting process. This position is responsible for assessing insurance risks, obtaining and evaluating insurer quotations, preparing policy documentation, processing transactions, and ensuring compliance with company policies, client needs, insurer terms, and regulatory standards. The role acts as a vital link between clients, the brokerage, and insurance providers to ensure optimal coverage at competitive terms while maintaining thorough records and sound risk management.

Key Responsibilities for Underwriting Officer Jobs in Lusaka

• Underwriting and Risk Assessment: Evaluate completeness and accuracy of underwriting information, review client insurance history and claims, recommend suitable coverage, and liaise with insurers to secure terms and conditions.
• Quotation Management: Prepare and submit quotation requests timely, follow up on outstanding quotations, ensure clarity and accuracy in client presentations, and maintain detailed quotation records.
• Policy Processing and Documentation: Handle new policies, renewals, endorsements, cancellations, and amendments; prepare all necessary insurance documents; verify premiums and policy details; and maintain accurate electronic and physical files.
• Renewals Management: Proactively track policies nearing expiry, gather updated risk and renewal information, request and review renewal terms, and manage follow-ups on pending instructions.
• Premium and Documentation Reconciliation: Confirm premiums align with approved terms, coordinate with Finance on invoices, assist with outstanding payments, reconcile underwriting records, and report discrepancies.
• Reporting: Compile and submit regular underwriting reports covering new business, renewals, quotations, policy status, endorsements, cancellations, premiums, commissions, and insurer turnaround times.

Qualifications and Experience

• Grade 12 certificate is required.
• Diploma or Bachelor’s Degree in Insurance, Risk Management, Business Administration, Finance, Economics, or a related discipline.
• Professional insurance qualification, preferably from the Chartered Insurance Institute (CII) or equivalent.
• Membership with the Insurance Institute of Zambia is an advantage.
• Additional training or certification in underwriting, risk management, claims management, or insurance broking is beneficial.

How to Apply for Underwriting Officer Jobs in Lusaka

Interested applicants are invited to submit a cover letter and an updated CV, including at least three traceable references, via email to mbewa@pib.co.zm. Please ensure your application reaches us no later than Saturday, 15th August 2026. Only shortlisted candidates will be contacted for further steps.

Additional Information

Location: Lusaka, Zambia
Job Type: Full Time
Job Category: Accountancy