Site Health Quality & Compliance Coordinator

Site Health Quality Coordinator Jobs in Solwezi – Join Mary Begg Health Services

Mary Begg Health Services is seeking a dedicated Site Health Quality & Compliance Coordinator to oversee quality assurance, compliance, clinical governance, and administrative control at occupational health facilities and first aid stations across Kansanshi and Sentinel mine sites in Solwezi, Northwestern Zambia. This role is ideal for a highly organised and proactive professional eager to contribute to healthcare excellence in a dynamic, contract-based position.

About the Role – Site Health Quality Coordinator Jobs in Solwezi

As the Site Health Quality & Compliance Coordinator, you will play a pivotal role in ensuring that all site health services meet Mary Begg Health Services (MBHS) standards, client expectations, and regulatory requirements. You will collaborate closely with the Chief Medical Officer and Quality Assurance Manager to maintain audit readiness and drive continuous quality improvement. This position demands a detail-oriented self-starter with excellent administrative discipline, sound clinical judgement, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Key Responsibilities

• Quality Assurance and Compliance: Coordinate quality assurance activities, conduct facility audits, monitor compliance with regulatory bodies such as HPCZ, NMCZ, and ZAMRA, track audit findings, and prepare monthly compliance reports.
• Occupational Health Facility Oversight: Conduct inspections to ensure facilities are safe, compliant, and operationally ready; maintain equipment and certification registers; coordinate maintenance and procurement follow-ups.
• SHE and QHSE Focal Point: Support implementation of health, safety, and environmental policies; monitor workplace safety; prepare HSE reports; and promote a culture of safety and accountability.
• Infection Prevention and Control: Implement infection control policies, conduct audits, monitor hygiene practices, support outbreak investigations, and educate staff on infection prevention.
• Administrative Support to the Chief Medical Officer: Manage staffing documentation, coordinate rosters and leave schedules, support onboarding, and maintain accurate records and filing systems.
• Document Control and Administration: Ensure compliance with administrative policies, maintain registers, support accreditation and licensing activities, and manage office supplies.
• Customer Service and Professional Conduct: Uphold professional and empathetic interactions with patients and stakeholders, maintain confidentiality, and act as a role model for MBHS values.

Qualifications and Experience

• Qualified health professional with relevant administrative, quality assurance, or healthcare compliance experience.
• Additional qualifications in healthcare administration are advantageous.
• Current professional registration and licence to practise with HPCZ and/or NMCZ.
• Minimum of 6 years clinical practice and at least 2 years in healthcare quality assurance, audits, clinical leadership, compliance, or healthcare operations.
• Experience in occupational health, emergency care, or healthcare facility accreditation is a plus.

Required Competencies and Attributes

• Highly organised, disciplined, and deadline-driven with strong attention to detail.
• Proactive self-starter with excellent follow-through and the ability to manage competing priorities.
• Strong report writing, documentation, and record management skills.
• Ability to analyse audit data and support problem-solving initiatives.
• Effective communication and interpersonal skills; professional, assertive, and respectful.
• Capable of working independently while fostering teamwork.
• Willingness to travel between mine sites, spending up to 50% of time away from base.
• Proficient in Microsoft Word, Excel, and Outlook.
• High integrity, confidentiality, and accountability.

Employment Details