Shop Manager

Shop Manager Jobs in Lusaka – Join Bwana Bet

Silverspring Entertainment is seeking an experienced Shop Manager for a full-time position based in Lusaka, Zambia. This opportunity is ideal for candidates looking to advance their career in retail management. The role involves overseeing customer service, staff supervision, and revenue management at Bwana Bet, a reputable retail outlet in Lusaka.

About the Shop Manager Role

The successful candidate will start immediately and receive a monthly salary of K4000. This position requires a proactive individual who can effectively manage shop operations to boost sales and maintain exemplary customer service standards.

Key Responsibilities for Shop Manager Jobs in Lusaka

• Lead and manage shop staff to ensure smooth daily operations and high productivity.
• Implement strategies to increase sales and enhance customer satisfaction.
• Prepare accurate financial reports detailing shop revenue and staff performance.
• Develop and maintain strong relationships with clients to foster loyalty.
• Ensure the shop environment is clean, organized, and all operational issues are resolved promptly.

Qualifications and Experience Required

• Minimum of three years’ experience in retail management.
• Applicants must be over 25 years old, demonstrating maturity and responsibility.
• Excellent communication skills with the ability to clearly convey information.
• Strong problem-solving skills and the ability to work independently without supervision.

How to Apply

Interested candidates should submit their application via email to job.bwanabet@gmail.com. Please note the following important instructions to ensure your application is considered:

• Do not attach PDFs or any files. Applications containing CVs or cover letters in PDF format will be deleted without review.
• Write your application email in the following format to demonstrate attention to detail:
• Your full name and contact details.
• Details of previous management positions held, including company names.
• A description of your management style, the types of teams you have led, challenges encountered, and how you resolved them.
• Key achievements accomplished with your teams.
• Methods used to ensure employees met sales targets and improved customer service.
• Approach to handling employee discipline.
• Techniques used to motivate staff and enhance performance.

Only candidates who follow these instructions and meet the criteria will be contacted for an interview.

Job Details