Sales Strategy and Operations Analyst

Sales Strategy and Operations Analyst Jobs in Lusaka at d.light Zambia

d.light Zambia is seeking a highly skilled Sales Strategy and Operations Analyst to join our team in Lusaka. This full-time role offers a unique opportunity to partner closely with national sales leadership, transforming complex data into actionable insights that drive sales growth and operational excellence.

About d.light Zambia

We are committed to equal employment opportunity and welcome applications from all qualified candidates without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Role Overview for Sales Strategy and Operations Analyst Jobs in Lusaka

As a key analytical partner, you will support the national sales team by optimizing sales forecasting, target setting, and field-force performance through data-driven insights. Your work will focus on analyzing performance across multiple sales channels, validating commissions, and continuously improving operational processes and controls to ensure portfolio quality and execution excellence.

Key Responsibilities

• Analyze sales performance data across diverse channels to identify growth opportunities and risks.
• Develop and validate commission structures to ensure accuracy and fairness.
• Prepare and maintain sales forecasts, performance dashboards, variance analyses, and management reports.
• Drive improvements in operational processes and controls to enhance sales execution quality.
• Collaborate with sales leadership to translate data insights into actionable commercial strategies.

Candidate Requirements

• Bachelor’s degree in Economics, Finance, Statistics, Mathematics, Business Analytics, Data Analytics, Engineering, Commerce, or related quantitative field.
• Minimum of three years’ experience in sales operations, commercial analysis, business intelligence, financial planning and analysis, revenue operations, or a similar analytical role.
• Proven ability to analyze large datasets and translate findings into impactful business decisions.
• Experience preparing forecasts, dashboards, variance analyses, and management reports.
• Familiarity with PAYGo solar, telecommunications, financial services, FMCG, retail, agency banking, or other distributed sales environments is advantageous.
• Advanced proficiency in MS Excel/Google Sheets including PivotTables, XLOOKUP/INDEX-MATCH, SUMIFS, scenario modeling, and dynamic dashboards.
• Hands-on experience with Power Query, Power BI, Tableau, and CRM/ERP systems; SQL knowledge is a plus.
• Strong numerical reasoning, commercial judgment, and structured problem-solving skills, with a proven ability to challenge assumptions using evidence.
• Excellent communication skills, capable of clearly presenting complex findings and managing competing priorities with end-to-end ownership.

Job Details

How to Apply

Interested candidates are invited to submit their applications via the following link:
Apply for the Sales Strategy and Operations Analyst position.