SALES AND ADMINISTRATION OFFICER

Sales and Administration Officer Jobs in Lusaka at FAIRFUND CAPITAL LIMITED

FAIRFUND CAPITAL LIMITED is seeking a highly organized and detail-oriented professional for the role of Sales and Administration Officer. This full-time position, based in Lusaka, Zambia, offers an exciting opportunity for individuals looking to advance their career in sales and administration within a dynamic financial services environment. If you are committed to accuracy, compliance, and excellent customer service, this role could be the perfect fit.

About the Sales and Administration Officer Position

As a Sales and Administration Officer, you will be integral to supporting our sales operations, credit administration, debt recovery, and human resources functions. The role requires balancing administrative responsibilities with strong customer service skills, ensuring adherence to company policies and industry best practices. You will maintain confidentiality and accuracy while contributing to efficient office management and compliance.

Key Responsibilities in Sales and Administration Officer Jobs in Lusaka

• Authenticate loan application documents submitted by Front Office staff and assess customer creditworthiness according to company lending policies.
• Process loan applications accurately and within agreed timelines, approving loan limits within delegated authority.
• Adhere to fraud prevention policies by reporting any suspected or actual fraud promptly.
• Maintain comprehensive records and databases of customer loan applications and prepare credit operational reports.
• Manage debt collection and recovery efforts to minimize loan defaults effectively.
• Prepare PMEC documentation and bank mandates, coordinate recruitment and onboarding, and support staff training initiatives.
• Ensure compliance with statutory obligations including NAPSA, NHIMA, and PAYE.
• Provide general administrative support to management and maintain efficient office operations.

Qualifications and Experience Required

• Diploma or Bachelor’s Degree in Business Administration, Finance, Accounting, Human Resource Management, Sales, or a related field.
• At least 2–3 years of relevant experience in sales administration, credit administration, microfinance, banking, or a similar setting.
• Experience in debt collection and loan processing is advantageous.
• Knowledge of Zambian labour laws and statutory compliance (NAPSA, NHIMA, PAYE).
• Proficiency in Microsoft Office Suite, especially Excel and Word.

Skills and Competencies

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• High integrity with the ability to maintain confidentiality.
• Exceptional organizational and time management skills.
• Detail-oriented with a focus on accuracy.
• Ability to work well under pressure and meet deadlines.
• Customer service focused with the ability to work independently and collaboratively.

What FAIRFUND CAPITAL LIMITED Offers

• A competitive remuneration package.
• Opportunities for professional growth and career development.
• A supportive and dynamic working environment.

How to Apply for Sales and Administration Officer Jobs in Lusaka

Interested candidates who meet the above qualifications are encouraged to submit their application letter, detailed CV, and copies of relevant qualifications via email to info@fairfundcapital.com. Please ensure your application reaches us no later than 24th July 2026.

Only shortlisted candidates will be contacted.