RESTAURANT MANAGER

Restaurant Manager Jobs in Livingstone at New Fairmount Hotel

New Fairmount Hotel, located in Livingstone, Southern Zambia, is seeking a dedicated and experienced Restaurant Manager to lead and oversee all facets of our restaurant operations. This role is ideal for professionals passionate about delivering exceptional dining experiences while managing both front and back of house activities efficiently. If you are looking to advance your career among top restaurant manager jobs in Livingstone, this full-time opportunity offers a dynamic work environment where leadership and operational excellence are valued.

Key Responsibilities for Restaurant Manager Jobs in Livingstone

As Restaurant Manager, you will be responsible for maintaining the restaurant’s revenue, profitability, and quality standards. Your leadership will ensure smooth daily operations, high levels of customer satisfaction, and adherence to health and safety regulations. Specific duties include:

• Coordinate daily operations of both Front of House and Back of House teams.
• Deliver exceptional customer service and respond promptly to customer feedback and complaints.
• Monitor product quality regularly and identify potential new suppliers.
• Organize and supervise employee shifts, providing ongoing performance appraisals and constructive feedback.
• Estimate and manage inventory needs including goods, kitchen utensils, and cleaning supplies.
• Ensure strict compliance with sanitation and safety standards.
• Maintain and enhance the restaurant’s reputation, suggesting improvements where necessary.
• Control operational costs by minimizing waste and optimizing resources.
• Prepare comprehensive reports detailing weekly, monthly, and annual financial performance.
• Promote the brand locally through community engagement and events.
• Recommend marketing initiatives such as discounts and social media campaigns to expand customer reach.
• Train new hires and current employees on exemplary customer service practices.
• Develop and implement policies to sustain efficient future restaurant operations.

Qualifications and Skills Required

Candidates applying for this role should demonstrate proven expertise in restaurant management or a closely related position. Essential qualifications and skills include:

• Previous experience as a Restaurant Manager, General Manager, or Hospitality Manager.
• Strong background in customer service management.
• Comprehensive food and beverage knowledge, including the ability to recall ingredients and menu details to assist staff and customers.
• Familiarity with restaurant management software such as OpenTable and PeachWorks.
• Excellent leadership, motivational, and interpersonal skills to inspire and guide teams.
• Robust financial management capabilities to oversee budgets and costs effectively.
• Bachelor’s degree in Business Administration is required; qualifications in hospitality management or culinary arts are advantageous.

How to Apply

If you are ready to contribute your expertise to one of the leading hospitality establishments in Livingstone, please submit your application via email to nfhc-hr@hotmail.com. We look forward to receiving your application for this exciting opportunity among restaurant manager jobs in Livingstone.