Quality Administrator

Quality Administrator Jobs in Solwezi – Join Hatch

Hatch is seeking a dedicated Quality Administrator to join our team in Solwezi, Northwestern Province, Zambia. If you are passionate about quality management and eager to contribute to a company committed to creating positive change in mining, energy, and infrastructure, this full-time opportunity offers a dynamic and rewarding environment. As part of our Project Delivery Group, you will support world-class project delivery through effective quality systems and continuous improvement initiatives.

About the Role – Quality Administrator Jobs in Solwezi

This 12-month fixed-term contract position is based on-site and requires strong planning and organizational skills. You will provide essential support for the Hatch Quality Management System, ensuring seamless operation for regional users and promoting adherence to quality standards. Your attention to detail and customer-focused approach will be vital in supporting a fast-paced, deadline-driven team.

Key Responsibilities

• Support and maintain the Regional Quality Management System users
• Promote and uphold the Management System across the business units
• Assist BU Managers, Corporate, Practice Leads, and Project Managers with updating or establishing forms, templates, procedures, and guidelines
• Publish approved documentation within the Management System
• Provide regular reports and feedback to the Hub Quality Lead
• Investigate and resolve user issues in collaboration with technical teams
• Help key users locate information within the management system
• Gather and assess requests for minor, major, or critical changes to the system
• Engage proactively with business units, corporate offices, and projects to discuss quality-related matters
• Support continuous improvement initiatives within the Quality Practice and Management System
• Assist with business development activities
• Perform general secretarial duties including meeting organization, minute-taking, correspondence preparation, tele/video conference setup, and travel arrangements
• Manage templates, forms, procedures, and guidelines database and registers
• Maintain records and archival systems efficiently

Candidate Requirements

• Minimum completed secondary school certificate; degree or certification preferred
• Proficient with the latest Windows operating system
• Self-starter able to work independently and collaboratively across organizational levels
• Knowledge of iPas livelink and experience in project controls within engineering or construction management is advantageous
• Strong analytical, interpretive, and problem-solving skills with excellent computer literacy
• Exceptional interpersonal, organizational, presentation, and communication skills
• Understanding of integrated business systems and customer service focus
• Familiarity with office equipment such as copiers, printers, scanners, and telephones
• Knowledge of Hatch ISO principles, standards, and procedures
• Proficiency in Microsoft Office applications including Word, PowerPoint, Excel, Outlook, and Visio
• Experience in electronic Document Control and Document Management Systems is essential
• Ability to assimilate complex information and document it clearly
• Strong relationship-building and listening skills
• Ability to work effectively under pressure and meet strict deadlines
• Team-oriented, assertive, and passionate about quality and people

Why Choose Hatch for Quality Administrator Jobs in Solwezi?

At Hatch, you will work alongside talented professionals dedicated to making a meaningful difference through innovative solutions. We offer a flexible work environment and opportunities for long-term career development. Our global presence combined with local expertise creates a unique platform to grow your skills and impact.

Diversity and Inclusion

Hatch is committed to building a diverse and inclusive workplace where innovation thrives. We encourage candidates to apply even if they do not meet every qualification listed. We are an Equal Opportunity Employer, considering applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, or any other protected status. If you require accommodations during the application process, please inform us and we will make every effort to support your needs.

Application Process

To apply for this exciting quality administrator job in Solwezi, please visit the following link:

Apply for Quality Administrator at Hatch – Solwezi

Privacy and Data Protection

Hatch complies with the Protection of Personal Information Act (POPIA) to ensure lawful and transparent processing of personal data. For more information, please review the Hatch HR Processing Notice available at:
https://www.hatch.com/About-Us/Privacy-Statement-South-Africa.