PayGo Phones Business Manager

PayGo Phones Business Manager Jobs in Lusaka at Greenlight Planet Zambia

Greenlight Planet Zambia is seeking a dedicated and experienced PayGo Phones Business Manager to join our team in Lusaka. This full-time role focuses on driving the growth and productivity of our phone-selling agent network, with a particular emphasis on Sun King phones and other device brands. If you are passionate about channel development and business management within the retail and sales sectors, this opportunity offers a dynamic and impactful career path.

Key Responsibilities for PayGo Phones Business Manager Jobs in Lusaka

• Channel Acquisition and Development: Recruit, train, and onboard new phone-selling agents, ensuring consistent growth of the agent base aligned with annual targets. Categorize agents by sales productivity to prioritize development efforts.
• Revenue and Productivity Management: Develop strategic plans to meet monthly and yearly sales targets by phone units and specific models. Collaborate with teams to maximize channel revenue through enhanced agent productivity.
• Portfolio Repayment Oversight: Ensure the phone portfolio meets quality of sale standards. Implement strategies to improve repayment rates by monitoring portfolio performance, managing default risks, and streamlining warranty and replacement processes.
• Agent Branding, Engagement, and Support: Guarantee timely distribution of branding materials and merchandise to agents. Conduct regular meetings and visits to strengthen relationships and ensure inventory levels meet established guidelines.
• Strategic Trade and Channel Activations: Partner with marketing to plan and execute awareness campaigns that boost brand visibility and sales. Engage agents in localized daily activities and organize periodic campaigns and awards to motivate and retain agents.
• Team Management: Align staffing with business growth projections. Communicate goals clearly to direct reports and conduct periodic reviews to keep the channel on track. Mentor and motivate the team to sustain high performance and retention.

Candidate Profile and Qualifications

• Degree in a business-related field or a minimum of eight years’ experience in field sales within FMCG, microfinance, banking, or telecom industries. An MBA is an advantage.
• Proven expertise in agent management and channel development, particularly with device sales.
• Excellent team leadership and interpersonal skills, with the ability to mentor and inspire teams.
• In-depth knowledge of urban, peri-urban, and rural markets.
• Basic digital literacy, including CRM and stock management tools.
• Strong communication and problem-solving skills.
• Willingness to travel extensively, spending up to five days per week in the field.
• Proficiency in MS Excel and PowerPoint.

What Greenlight Planet Zambia Offers

• Opportunities for professional growth in a fast-growing, socially impactful industry.
• A collaborative and open-minded culture with passionate colleagues focused on innovation and making a difference.
• A multicultural work environment that fosters learning from diverse backgrounds and geographies.
• Access to structured, tailored leadership and development programs through the Sun King Center for Leadership.

How to Apply

Interested candidates are encouraged to submit their applications through the following link:

Apply for the PayGo Phones Business Manager position

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