IT OFFICER

IT Officer Jobs in Lusaka at ALTUS FINANCIAL SERVICES LIMITED

ALTUS FINANCIAL SERVICES LIMITED, a reputable financial group offering diverse services including lending, savings, and insurance solutions, is seeking a dedicated IT Officer to join their team in Lusaka, Zambia. This full-time position is ideal for candidates with a hands-on approach to IT administration and a passion for supporting core ICT systems and end-users.

About the IT Officer Role

The successful candidate will play a vital role in maintaining and enhancing the company’s IT infrastructure. This includes managing hardware assets, supporting end-user technologies, and ensuring seamless network and system operations. If you are looking for it officer jobs in Lusaka that offer responsibility and growth within a dynamic financial services environment, this opportunity is worth considering.

Key Responsibilities for IT Officer Jobs in Lusaka

• End User Technology Support: Provide prompt technical assistance to ensure uninterrupted business operations and support critical business delivery platforms.
• IT Equipment Administration: Manage and maintain all IT equipment such as desktops, laptops, printers, and servers, responding to internal requests within agreed Service Level Agreements (SLAs).
• Network and Systems Management: Oversee network infrastructure and connectivity including remote networks and ISPs, ensuring smooth system functionality.
• System Monitoring and Maintenance: Monitor systems for disruptions and perform installations, change management, and timely resolution of technical issues.
• User Management: Maintain user accounts, rights management, IT asset registers, and develop an IT Management Information System (MIS) for accurate reporting and user access.
• Vendor Management: Ensure technology vendors comply with SLAs and manage IT costs to optimize financial efficiencies.
• Change Management: Maintain change management processes, governance, audit trails, and provide regular reporting to company directors.
• New Technology Implementation: Support deployment of new technologies and develop a digital technology stack for future client services via web, USSD, interactive web designs, and CRM systems.

Qualifications and Experience

• Degree in Computer Science, Computing, Engineering, or a related IT field is preferred.
• Minimum of 4 to 6 years’ practical experience in IT administration, hardware, and software management.
• Additional IT certifications or relevant tertiary education will be an advantage.
• Strong logical and technical problem-solving skills.
• Effective communication skills with demonstrated project experience are desirable.
• A proven hands-on approach with verifiable work references is highly valued.

Why Join ALTUS FINANCIAL SERVICES LIMITED?

Joining ALTUS means becoming part of a forward-thinking company that values technology as a key driver for business success. You will have the opportunity to work closely with senior management, including direct reporting to the Director, and contribute to the company’s ongoing digital transformation.

How to Apply

Interested candidates for it officer jobs in Lusaka are encouraged to submit their applications via email to altusfinancialservices@gmail.com. Please ensure your application highlights your relevant experience and qualifications.