HUMAN RESOURCE OFFICER

Human Resource Officer Jobs in Ndola – Join JM Turnkey Construction Ltd

JM Turnkey Construction Ltd is currently recruiting a dedicated Human Resource Officer to join the team at Grand Savoy Hotel in Ndola, Copperbelt, Zambia. This full-time position offers a competitive monthly salary ranging from ZMW 120,000 to 155,500. If you are looking to advance your career in human resources within the hospitality sector, this opportunity to contribute to effective HR operations and employee relations is ideal.

About the Role: Human Resource Officer Jobs in Ndola

The Human Resource Officer will play a pivotal role in managing people-related functions at Savoy Hotel. You will ensure compliance with labor laws, support recruitment and onboarding activities, maintain accurate staff records, and assist in performance management. This position requires a proactive approach to employee relations, HR reporting, and policy coordination to support the hotel’s workforce effectively.

Key Responsibilities

• Manage end-to-end recruitment processes including job postings, shortlisting, interview coordination, and onboarding of new employees.
• Maintain and update confidential staff records, both physical and digital, ensuring accuracy and privacy.
• Assist with employee onboarding and orientation programs to facilitate smooth integration.
• Support performance management activities and coordinate staff appraisals.
• Oversee employee attendance records, leave processing, and relevant HR documentation.
• Address basic employee relations issues and assist in conflict resolution.
• Ensure compliance with Zambian labor legislation and internal HR policies.
• Prepare and submit HR reports as requested by management.
• Support training and development initiatives by tracking training plans and attendance.
• Assist with payroll management and disciplinary or grievance procedures in line with hotel policies.

Qualifications and Experience

• Diploma or Degree in Human Resource Management, Business Administration, or a related field.
• Proven experience in HR administration; experience in hospitality is advantageous.
• Solid understanding of HR procedures, recruitment, and labor law compliance.
• Strong communication skills, excellent organizational abilities, and attention to detail.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Ability to maintain confidentiality and handle sensitive information professionally.

Core Competencies

• Upholding professional ethics and confidentiality.
• Customer-focused communication with staff and supervisors.
• Effective problem-solving and meticulous attention to detail.
• Teamwork, responsibility, and strong time management skills.

Application Process

If you are interested in this exciting human resource officer job in Ndola, please submit your application by emailing your CV and cover letter to jobsjmturnkey@gmail.com. JM Turnkey Construction Ltd looks forward to welcoming a committed HR professional to support the Grand Savoy Hotel team.