Multiple Positions

Front Office Porter Jobs in Lusaka – Multiple Positions Available

Chamba Valley Exotic Hotel invites qualified candidates to apply for multiple contract roles at Mika Hotels, Lusaka. We are currently recruiting for Front Office Porter and Barman positions, offering dynamic opportunities in the hospitality sector. If you are passionate about delivering exceptional guest experiences, consider joining our team in Lusaka, Zambia.

Front Office Porter Jobs in Lusaka – Role Overview

The Mika Convention Center seeks a professional, courteous, and energetic Front Office Porter to enhance our Front Office team. This role focuses on providing outstanding guest service by assisting with luggage handling, escorting guests to their rooms, and ensuring a seamless arrival and departure experience.

Key Responsibilities for Front Office Porter

• Welcome guests upon arrival and assist with their luggage.
• Escort guests to rooms, explaining room features and hotel amenities.
• Support guests with luggage during check-in and check-out processes.
• Provide directions and information about the hotel and local attractions.
• Maintain cleanliness and organization of the lobby, entrance, and luggage storage areas.
• Coordinate with the Front Office team to ensure timely guest service.
• Receive and deliver guest messages, parcels, and other items efficiently.
• Respond promptly and professionally to guest requests.
• Assist with additional duties as assigned to support the Front Office team.

Qualifications and Competencies for Front Office Porter

• Grade 12 School Certificate required.
• Certificate or Diploma in Hospitality, Tourism, or related field is an advantage.
• Previous experience in a hotel or hospitality environment preferred.
• Excellent customer service and communication skills.
• Physically fit to handle luggage and perform related duties.
• Reliable, honest, and capable of working with minimal supervision.
• Willingness to work shifts, including weekends and public holidays.
• Strong interpersonal skills, problem-solving abilities, and a positive team-oriented attitude.
• Ability to remain calm and professional under pressure.

Exciting Barman Opportunities in Lusaka at Mika Hotels

Mika Convention Center is also accepting applications for the position of Barman. This role requires enthusiasm, professionalism, and a customer-focused approach to prepare and serve beverages while maintaining high standards of hygiene and service excellence.

Barman Key Responsibilities

• Prepare and serve alcoholic and non-alcoholic drinks according to established recipes and standards.
• Greet guests warmly and deliver efficient, courteous service.
• Maintain cleanliness and organization of the bar area, including equipment and glassware.
• Monitor stock levels and report shortages to supervisors.
• Ensure proper storage and handling of beverages.
• Accurately process customer orders using the Point of Sale (POS) system.
• Handle cash and payments following company procedures.
• Verify guests’ legal drinking age as required.
• Comply with health, safety, and hygiene regulations.
• Assist with inventory control and stocktaking activities.

Qualifications and Skills for Barman Position

• Grade 12 School Certificate is mandatory.
• Certificate or Diploma in Food and Beverage Service, Hospitality Management, or a related field preferred.
• At least one year of experience as a Barman or Bartender in a hotel, restaurant, or similar hospitality setting.
• Knowledge of beverage preparation, including cocktails, wines, and spirits.
• Experience with POS systems is advantageous.
• Strong communication and customer service skills.
• Willingness to work shifts, weekends, and public holidays.
• Attention to detail, organizational skills, and ability to multitask effectively.
• High level of professionalism and integrity.

How to Apply for Front Office Porter and Other Positions

Qualified candidates interested in the front office porter jobs in Lusaka or the barman role should submit the following documents:

• Application letter
• Detailed Curriculum Vitae (CV)
• Copies of relevant academic and professional certificates

Please send your application via email to careers@mikahotels.com.

Applications close on 8th August 2026.

Only shortlisted applicants will be contacted for further steps.

About the Opportunity

These contract positions offer a chance to join a reputable hospitality team in Lusaka, Zambia, within the vibrant environment of Mika Hotels and the Mika Convention Center. If you have a passion for hospitality and guest service, these front office porter jobs in Lusaka provide an excellent platform to develop your career.

Job Category: Hospitality

Location: Lusaka, Zambia

Employment Type: Contract