Field Operations Officer

Field Operations Officer Jobs in Lusaka at ZETU Courier

ZETU Courier Limited is currently recruiting a dedicated and detail-oriented Field Operations Officer in Lusaka, Zambia. If you are seeking field operations officer jobs in Lusaka that offer a dynamic work environment and the opportunity to lead a vital team, this full-time position with a monthly salary range of ZMW 3,000 to 3,500 could be your next career move.

About the Field Operations Officer Role

As a Field Operations Officer, you will play a key role in managing and supporting our network of riders and agents to ensure smooth and efficient field operations. This position demands a proactive, organised professional who thrives in a fast-paced setting and is committed to delivering excellent service standards.

Key Responsibilities in Field Operations Officer Jobs in Lusaka

• Oversee daily activities of riders and agents, ensuring adherence to company procedures.
• Support recruitment, onboarding, and training of new riders and agents to expand the network.
• Conduct regular field visits to verify rider locations, agent sites, and operational areas.
• Manage performance reviews and address welfare concerns of riders and agents.
• Collaborate with the dispatch team to guarantee timely dispatches, collections, and delivery assignments.
• Maintain accurate records of personnel, routes, and field activities, reporting findings to management.
• Resolve operational issues promptly and foster positive working relationships with field staff.
• Take ownership of on-time delivery KPIs, identifying bottlenecks and implementing corrective measures swiftly.

Qualifications and Experience

• Diploma or Degree in Logistics, Purchasing and Supply, Business Administration, or a related discipline.
• 1 to 2 years of field experience, preferably within courier or delivery services.
• Strong organisational abilities and effective problem-solving skills.
• Demonstrated capability to manage teams and operate efficiently in field environments.

Benefits and Career Growth

• Opportunities for advancement within the operations team.
• Engagement in a fast-paced workplace where your contributions directly impact business success.

How to Apply for Field Operations Officer Jobs in Lusaka

Interested candidates should submit their CV and relevant supporting documents as a single file via email to hrmzetuzm@gmail.com. Please use the subject line “Field Operations Officer” to ensure your application is properly reviewed.

Application Deadline: 30 August 2026