Data Collectors

Employment Opportunity: Data Collectors Jobs in Mongu

Western Water Supply and Sanitation Company Limited (WWSC) invites applications for data collectors jobs in Mongu and other districts within the Western Province of Zambia. As a leading commercial water utility, WWSC is committed to enhancing service delivery through accurate data collection and customer service management. This temporary role offers an excellent opportunity to contribute to the community by ensuring all water service users are properly registered and accounted for.

About Western Water Supply and Sanitation Company Limited

WWSC provides water supply and sanitation services across urban and peri-urban areas of Western Province. The company is an equal opportunity employer dedicated to promoting diversity and inclusion in its workforce.

Position: Data Collector (Multiple Locations)

The company seeks qualified candidates to fill data collector positions in Mongu (5), Sesheke (3), Senanga (3), Kaoma (3), Kalabo (2), Lukulu (2), and other districts within the province. This role requires physical inspections of households to verify water supply connections and capture accurate customer data according to WWSC’s commercial policy.

Key Responsibilities for Data Collectors Jobs in Mongu

• Conduct thorough physical inspections of households and premises to verify water supply connections.
• Identify and record customers receiving water services who are not yet registered in the billing system.
• Verify and update customer information including names, National Registration Card (NRC) numbers, contact details, and physical addresses.
• Inspect meter numbers, meter status, and account information for all connected households.
• Accurately capture and record data using prescribed forms or digital tools.
• Detect and report illegal water connections, bypasses, or unregistered users to supervisors.
• Prepare and submit timely daily, weekly, and monthly inspection and data collection reports.
• Collaborate closely with billing and customer service teams to ensure data integrity in the billing database.
• Maintain confidentiality and professionalism when handling customer information.
• Perform any other duties as assigned by management.

Qualifications and Requirements

• Full Grade 12 School Certificate with credit passes in Mathematics and English.
• Strong communication and interpersonal skills.
• Ability to work independently and meet set targets under minimal supervision.
• Physically fit and willing to work in the field across all assigned districts.
• Computer literacy is an added advantage.
• Knowledge of the local area is beneficial.
• Age between 20 and 35 years.

Personal Attributes

• Reliable and honest with a strong work ethic.
• Numerate and detail-oriented with accuracy in data handling.
• Effective communicator capable of meeting deadlines and targets.
• Demonstrates professionalism and a strong sense of responsibility.
• Team player with the ability to collaborate effectively.

How to Apply

Interested candidates should submit an application letter, detailed CV, and copies of professional qualifications by 21st April 2026. Applications must be sent via email to
jobs@wwsc.co.zm or delivered to the address below:

The Managing Director
Western Water Supply and Sanitation Company Limited
Along Mongu Road, Kasima Area
P.O BOX 910445
MONGU

Female candidates are strongly encouraged to apply. WWSC is committed to promoting gender equality and inclusive participation in employment and service delivery. Only shortlisted candidates will be contacted.