Communications Officer

Communications Officer Jobs in Lusaka – Zambia NGO WASH Forum

The Zambia NGO WASH Forum, a vibrant coalition of non-governmental organizations dedicated to improving water, sanitation, and hygiene (WASH) access throughout Zambia, is inviting applications for a Communications Officer position based in Lusaka. This role offers a unique opportunity to lead communications efforts that enhance understanding and engagement across the WASH sector, impacting communities nationwide.

About the Zambia NGO WASH Forum

The Zambia NGO WASH Forum unites diverse organizations in advocacy, knowledge sharing, and capacity building to drive sustainable improvements in WASH services. Through strategic collaboration and impactful advocacy, the Forum amplifies member voices to foster lasting change in vulnerable communities.

Position Summary for Communications Officer Jobs in Lusaka

Key Responsibilities for Communications Officer Jobs in Lusaka

• Communication Strategy & Visibility: Develop and execute a comprehensive communications and visibility strategy tailored to diverse audiences and channels, incorporating ongoing research of sector trends and best practices.
• Content Creation & Distribution: Produce diverse communication materials such as press releases, social media content, project briefs, technical reports, infographics, and success stories. Manage the Forum’s website and social media platforms to ensure content is current and engaging.
• Audience Engagement & Feedback: Collect and analyze feedback from multiple channels, track performance metrics, respond to stakeholder inquiries on social media, and organize public outreach events to promote the Forum’s work.
• Compliance & Reporting: Ensure adherence to EU and donor visibility guidelines, maintain accurate records, prepare regular communications reports, support resource mobilization efforts, and safeguard sensitive information.

Qualifications and Experience

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related discipline.
• 3 to 5 years of proven experience in communications and advocacy, preferably within the non-profit or development sector.
• Exceptional writing and editing skills with the ability to tailor content for varied audiences and formats.
• Proficiency in digital communications, including social media management and content creation tools.
• Demonstrated success in developing and implementing communications strategies.
• Strong interpersonal skills with the ability to collaborate effectively and build stakeholder relationships.
• Excellent research, analytical, and reporting capabilities.
• Ability to manage multiple priorities and deliver quality work under tight deadlines.
• Competence in MS Office Suite and online collaboration platforms.

Desirable Skills

• Experience in network and coalition-building.
• Advocacy and campaign management expertise.
• Knowledge of fundraising and resource mobilization strategies.
• Familiarity with EU branding guidelines.

What We Offer

• A competitive salary and benefits package.
• The opportunity to contribute to impactful, transformative work in Zambia’s WASH sector.
• A dynamic, inclusive, and collaborative environment within a respected civil society network.
• Professional development and capacity-building opportunities.

How to Apply

Interested candidates are invited to submit the following documents as a single PDF or Word file to admin@ngowash.co.zm by 13 May 2026 at 17:00 hrs (CAT):

• A cover letter outlining your motivation and suitability for the role.
• A detailed and current Curriculum Vitae (CV) including at least three traceable professional references.
• Copies of relevant academic and professional certificates.

Please use the subject line: “Application — Communications Officer” when submitting your application. Only shortlisted candidates will be contacted.

The Zambia NGO WASH Forum is an equal opportunity employer. Women and candidates from underrepresented groups are strongly encouraged to apply.