CALL CENTRE AGENT

Exciting Call Centre Agent Jobs in Lusaka – Join Exponent Bizolution Limited

Exponent Bizolution Limited is currently seeking motivated and persuasive individuals to fill full-time outbound call centre agent positions based in Lusaka, Zambia. This opportunity is ideal for candidates passionate about customer service and sales who want to build a rewarding career in a dynamic contact centre environment.

About the Call Centre Agent Jobs in Lusaka

As a Call Centre Agent with Exponent Bizolution Limited, you will play a key role in engaging customers through outbound calls. Your responsibilities will include promoting products and services, addressing customer inquiries, and maintaining accurate customer records. This full-time contract position requires energetic individuals who can communicate effectively and build strong customer relationships.

Candidate Requirements

• Age between 18 and 25 years
• Reside in or near Lusaka, Zambia
• Excellent verbal communication skills in English
• Knowledge of local languages is an advantage
• Positive, energetic, and resilient personality
• Basic computer literacy with the ability to use CRM systems
• Strong passion for customer service and sales

Key Responsibilities

• Conduct outbound calls to prospective and existing customers
• Effectively promote and explain company products and services
• Respond promptly and accurately to customer questions
• Build and maintain positive customer relationships
• Update customer records and gather feedback for continuous improvement

How to Apply for These Call Centre Agent Jobs in Lusaka

Interested candidates should submit an updated CV via email to jobs@exponentbizolution.org. Please use the subject line: Application – Call Centre Agent.

Application deadline: 11th September 2026

Additional Information

This position falls under the Customer Service category and offers a full-time contract role within a reputable organisation committed to professional growth and customer satisfaction.