Call Centre Agent

Exciting Call Centre Agent Jobs in Lusaka with Exponent Bizolution Limited

Exponent Bizolution Limited is currently seeking motivated individuals for call centre agent jobs in Lusaka. If you are an energetic communicator who enjoys engaging with customers and delivering excellent service, this outbound Call Centre Agent position offers a rewarding career opportunity in a dynamic, fast-paced environment.

About the Call Centre Agent Role

As an Outbound Call Centre Agent based in Lusaka, Zambia, you will be the voice of Exponent Bizolution, proactively reaching out to customers across the country. Your role will involve promoting our products and services, building strong customer relationships, and providing clear, accurate information to enhance client satisfaction. This full-time contract position is ideal for individuals passionate about customer engagement and eager to develop their professional skills.

Key Responsibilities for Call Centre Agent Jobs in Lusaka

• Initiate outbound calls to prospective and existing customers with professionalism and friendliness.
• Effectively present and explain product benefits to generate customer interest and support sales goals.
• Respond accurately to customer inquiries, ensuring clarity and confidence in our offerings.
• Build and maintain positive relationships to deliver a world-class customer experience.
• Update customer records and collect relevant feedback during calls to support continuous improvement.

Candidate Requirements

• Age between 18 and 25 years.
• Resident in or near Lusaka, Zambia.
• Excellent verbal communication skills in English; proficiency in local languages is advantageous.
• Positive attitude, energetic, resilient, and passionate about helping others.
• Basic computer skills and familiarity with CRM systems.

What Exponent Bizolution Offers

• A supportive and dynamic team environment.
• Comprehensive training programs to ensure your success.
• Clear pathways for professional growth and career advancement.
• An opportunity to contribute to a company committed to Empowering Businesses and Transforming Experiences.

How to Apply for Call Centre Agent Jobs in Lusaka

If you are ready to advance your career with Exponent Bizolution Limited, please submit your most recent Curriculum Vitae (CV) by email to jobs@exponentbizolution.org. Ensure your email subject line reads: Application – Call Centre Agent. Applications without the correct subject line may not be considered.

Application Deadline: 31st July 2026

Job Details