Business Analyst

Business Analyst Opportunity in Lusaka, Zambia

Bridging Gap Solution is currently seeking a highly motivated and strategic Business Analyst to join our team on a contract basis in Lusaka, Zambia. This role is ideal for professionals exploring business analyst jobs in Lusaka who are passionate about bridging business needs with technical solutions to drive impactful software and digital-transformation projects.

Role Overview for Business Analyst Jobs in Lusaka

As a Business Analyst at Bridging Gap Solution, you will play a pivotal role in eliciting and analyzing requirements, re-engineering business processes, and translating these into technically sound solutions. Your work will ensure that the solutions delivered meet both client expectations and internal business objectives.

Key Responsibilities

• Elicit, analyze, and document business, functional, and non-functional requirements through stakeholder workshops, interviews, and document analysis.
• Analyze, model, and re-engineer business processes from “as-is” to “to-be,” eliminating inefficiencies and designing automation-ready workflows.
• Develop Business Requirements Documents (BRDs), user stories, use cases, process maps, and Requirements Traceability Matrices (RTMs).
• Translate re-engineered processes and requirements into clear technical specifications for development teams.
• Collaborate closely with developers and architects on solution design, data models, system integrations, and APIs, applying sound technical judgment.
• Support backlog prioritization, sprint planning, acceptance criteria definition, user alignment, and User Acceptance Testing (UAT).
• Manage scope changes through a structured change-control process.
• Contribute to proposals, feasibility studies, and solution demonstrations.
• Maintain comprehensive requirements and process documentation, ensuring traceability throughout the project lifecycle.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related discipline.
• Minimum of 2–3 years’ experience as a Business Analyst on software or ICT projects, with hands-on business process re-engineering expertise.
• Strong technical acumen, including a working knowledge of software development, databases/SQL, system integration, and APIs.
• Familiarity with Agile and PRINCE2 delivery methodologies and process modeling notations such as BPMN and UML.
• Professional certifications like CBAP, IIBA-ECBA, Lean, or Six Sigma are advantageous.

Core Competencies

• Exceptional analytical and problem-solving skills with a focus on business-process re-engineering.
• Technical expertise enabling credible engagement with developers and architects.
• Proficient in requirements elicitation and documentation.
• Excellent communication and stakeholder management abilities.
• Meticulous attention to detail and comprehensive, structured thinking.

How to Apply for Business Analyst Jobs in Lusaka

Qualified candidates who meet the above criteria are encouraged to submit their application letter, detailed Curriculum Vitae (CV), and certified copies of relevant qualifications to careers@bgsgroup.co.zm.

Additional Information

Location: Lusaka, Zambia

Employment Type: Contract

Job Category: Administration