Branch Supervisors

Branch Supervisor Jobs in Solwezi with Broadleaf Credit Limited

Broadleaf Credit Limited invites applications for two full-time Branch Supervisor positions located in Kabwe and Solwezi, Zambia. If you are an experienced professional looking to advance your career in banking and finance, these branch supervisor jobs in Solwezi offer an excellent opportunity to lead branch operations, drive business growth, and ensure outstanding service delivery.

About the Branch Supervisor Role

The Branch Supervisor will oversee daily branch operations, providing leadership to loan officers and staff while managing risk and ensuring compliance with company policies. This role is critical in achieving branch performance targets, maintaining portfolio quality, and fostering a positive work environment that encourages professional development and teamwork.

Key Responsibilities for Branch Supervisor Jobs in Solwezi

• Lead and supervise branch staff, including Loan Officers, to meet operational goals.
• Drive business growth through marketing initiatives, client acquisition, and portfolio expansion.
• Monitor branch performance metrics such as loan disbursements, collections, and profitability.
• Review and approve loan applications within delegated authority and escalate higher-value loans as necessary.
• Ensure thorough credit appraisals, proper loan documentation, and adherence to lending policies.
• Implement strategies to maintain portfolio quality and minimize loan delinquency and losses.
• Oversee recovery and collections to ensure timely repayments.
• Conduct performance reviews and provide coaching and mentorship to branch staff.
• Prepare and submit accurate operational, financial, and portfolio reports regularly.
• Ensure compliance with regulatory requirements and internal controls.
• Manage customer relationships and resolve escalated concerns professionally.
• Coordinate marketing campaigns and engage with the community to enhance business development.
• Monitor competitor activities and market trends to recommend strategic improvements.
• Safeguard branch assets, records, and confidential information.
• Promote a culture of accountability, teamwork, and open communication within the branch.
• Perform any other duties assigned by management.

Performance Indicators

• Achievement of loan disbursement and portfolio growth targets.
• Expansion of active customer base.
• Maintenance of portfolio quality and minimization of Portfolio at Risk (PAR).
• Efficiency in collections and recovery efforts.
• Branch profitability and operational effectiveness.
• Staff productivity and performance management.
• Compliance with company policies and regulatory standards.
• Customer satisfaction and retention rates.
• Accuracy and timeliness of reporting.
• Employee engagement, development, and retention.

Qualifications and Experience Required

• Diploma or Bachelor’s Degree in Banking and Finance, Business Administration, Economics, Accounting, Marketing, or related fields.
• At least 3 years of experience in microfinance, banking, lending, or financial services, including a minimum of 1 year in a supervisory or leadership role.
• Strong knowledge of credit analysis, loan portfolio management, and collections.
• Proven leadership skills with the ability to motivate and develop teams.
• Excellent business development and relationship management capabilities.
• Effective communication, negotiation, and problem-solving skills.
• Ability to perform under pressure and consistently meet performance targets.
• Proficiency in Microsoft Office applications.
• Familiarity with microfinance regulations and industry best practices is advantageous.

How to Apply for Branch Supervisor Jobs in Solwezi

Interested and qualified candidates should submit their Cover Letter and Curriculum Vitae to Hr@broadleafcredit.co.zm. Please clearly specify the position you are applying for and your preferred location — either Kabwe or Solwezi.

Application Deadline: 26 August 2026

Additional Information

These full-time positions are categorized under Banking & Finance and provide an excellent platform for professionals seeking to contribute to a dynamic microfinance institution committed to operational excellence and customer satisfaction.