BRANCH MANAGER

Branch Manager Jobs in Ndola – ALTUS FINANCIAL SERVICES LIMITED

ALTUS FINANCIAL SERVICES LIMITED is seeking a dynamic Branch Manager to lead its Ndola branch operations. This role offers an excellent opportunity for experienced professionals interested in branch manager jobs in Ndola to apply their leadership skills within the financial services sector. The successful candidate will oversee daily branch activities, drive loan sales, and maintain strong partnerships with key institutional clients, including GRZ, ZAF, and Zambia Army personnel.

About the Branch Manager Role

As Branch Manager, you will be responsible for ensuring the smooth operation of the Ndola office while achieving sales targets and promoting excellent customer service. Your leadership will be pivotal in motivating and coaching branch staff to meet individual and collective goals. You will also play a critical role in managing loan processing and compliance with company policies and regulatory standards.

Key Responsibilities for Branch Manager Jobs in Ndola

• Oversee all branch operations to guarantee efficient service delivery and attainment of sales objectives.
• Develop targeted strategies to increase loan uptake among government and military personnel, specifically GRZ, ZAF, and Zambia Army clients.
• Lead, inspire, and support branch staff to maximize team performance and professional growth.
• Ensure timely and accurate loan processing aligned with company policies and procedures.
• Build and sustain strong relationships with institutional partners and stakeholders.
• Monitor branch performance indicators and prepare detailed reports for senior management review.
• Maintain strict compliance with regulatory requirements, including credit risk management, KYC, and data protection protocols.
• Address customer complaints professionally, ensuring effective resolution and customer satisfaction.
• Engage in fieldwork and client outreach activities to enhance brand visibility and trust within the community.

Position Details

How to Apply

Interested candidates are invited to submit their applications via email to altusfinancialservices@gmail.com. Please include a detailed CV and a cover letter outlining your suitability for this branch manager position.