Administrative Officer

Administrative Officer Jobs in Lusaka – Join SAM Zambia

SAM Zambia is seeking a dedicated Administrative Officer to join our team in Lusaka, Zambia. This full-time position offers an exciting opportunity to provide comprehensive administrative, financial, and operational support. If you are organized, detail-oriented, and experienced in administration with a passion for service delivery, consider applying for one of the leading administrative officer jobs in Lusaka.

About the Role: Administrative Officer Jobs in Lusaka

The Administrative Officer will play a vital role in managing invoicing, quotations, bookkeeping, staff onboarding, and coordinating maid assignments through our company app. This position ensures smooth operations and excellent client service by maintaining accurate records and supporting various administrative functions.

Key Responsibilities

• Quotations & Client Management: Prepare detailed quotations tailored to client needs, respond promptly to inquiries, maintain accurate records, and assist management with pricing decisions.
• Invoicing & Billing: Issue accurate invoices, monitor payments, follow up on outstanding balances, maintain invoicing records, and resolve billing queries efficiently.
• Bookkeeping & Financial Administration: Record daily financial transactions, maintain up-to-date financial records, assist with bank reconciliations, and organize financial documents.
• Staff Administration: Facilitate onboarding and orientation, maintain staff records, register and manage maid profiles on the company app, and ensure compliance with policies and regulations.
• Staff Scheduling & Assignment: Monitor client bookings via the app, assign maids based on availability and skills, communicate assignments clearly, track job completion, and maintain scheduling records.
• General Administration: Manage office files and correspondence, provide administrative support to management, coordinate internal communication, and oversee office supplies and logistics.

Qualifications and Experience

• Diploma in Business Administration, Accounting, or a related field.
• Minimum of two years’ experience in administration, bookkeeping, or operations.
• Experience with service delivery or app-based operations is advantageous.

Skills and Competencies

• Strong organizational and multitasking capabilities.
• Proficient numerical and bookkeeping skills.
• Competent in Microsoft Office, especially Excel, and basic accounting tools.
• Ability to navigate mobile and web-based applications.
• Excellent communication and customer service skills.
• High attention to detail and problem-solving aptitude.

How to Apply

Interested candidates are invited to submit their applications via email to samzambiacareers@gmail.com. Please include a detailed CV and cover letter highlighting your suitability for this role.