Administration Assistant

Administration Assistant Jobs in Ndola – National Legal Aid Clinic For Women

National Legal Aid Clinic For Women, located in Ndola, Copperbelt, Zambia, is seeking a dedicated Administration Assistant to join our team on a full-time basis. This role offers an excellent opportunity for individuals interested in administration assistant jobs in Ndola to contribute to supporting vulnerable women and children through effective administrative and office management.

Role Overview – Administration Assistant Jobs in Ndola

The Administration Assistant will provide essential administrative support to ensure smooth office operations and effective coordination within the organization. Key responsibilities include maintaining accurate records, preparing court schedules, greeting visitors, and managing client files. You will be instrumental in supporting legal services by organizing case documentation and assisting with community outreach logistics.

Key Responsibilities

• Maintain organized and up-to-date records for correspondence, reports, and legal documentation.
• Support the implementation of administrative policies aligned with organizational goals.
• Prepare weekly court schedules and coordinate meetings.
• Welcome and assist visitors, directing returning clients to the appropriate officers.
• Open client files and allocate cases to lawyers; diarize cases and meetings accurately.
• Draft and prepare official documents and maintain professional communication via email, phone, and mail.
• Advise new clients about the legal services offered by NLACW and ensure office decorum is upheld.
• Manage office inventory, including supplies and equipment, and oversee procurement of refreshments.
• Maintain a clean and organized work environment conducive to staff and visitor needs.
• Assist with legal awareness campaigns and community outreach initiatives.
• Support compliance with organizational policies and contribute to policy advocacy documentation.

Qualifications and Experience

• Diploma or Degree in Business Administration, Public Administration, or a related field.
• Certificate in Office Administration or Secretarial Studies is an advantage.
• At least 1 to 2 years of relevant administrative experience, preferably in an NGO or corporate setting.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic knowledge of office management systems and procedures.

Essential Skills

• Organizational Skills: Ability to manage multiple tasks efficiently and maintain filing systems.
• Communication Skills: Strong written and verbal communication for effective correspondence and stakeholder interaction.
• Time Management: Prioritize tasks and meet deadlines with minimal supervision.
• Attention to Detail: Ensure accuracy in documentation, data entry, and record keeping.
• Interpersonal Skills: Work effectively with diverse teams while maintaining professionalism.
• Confidentiality: Handle sensitive information with discretion and integrity.

How to Apply

Interested candidates for administration assistant jobs in Ndola are encouraged to submit their applications via email to tamaramkandawire@nlacw.org.zm. Please ensure your application highlights your relevant experience and qualifications.