Waiter/Waitress

Waiter Waitress Jobs in Chongwe Lusaka at Graceal Holdings Limited

Graceal Holdings Limited invites enthusiastic and professional individuals to join our team as Waiters/Waitresses at Graceal Lounge, located in Chongwe, Lusaka, Zambia. If you are looking for waiter waitress jobs in Chongwe Lusaka, this contract opportunity offers you the chance to be the welcoming face of our establishment while delivering exceptional service and driving sales of both food and beverages.

Position Overview: Waiter/Waitress Opportunities in Chongwe Lusaka

As a key member of our hospitality team, you will provide outstanding customer service by greeting and seating guests promptly, accurately taking orders using our POS system, and ensuring timely delivery of food and drinks. A thorough understanding of our menu is essential, including knowledge of ingredients, allergens, and vegetarian options, enabling you to confidently assist and upsell to guests.

Key Responsibilities for Waiter Waitress Jobs in Chongwe Lusaka

• Warmly greet and seat guests while maintaining a professional and friendly demeanor.
• Take accurate orders using the POS system and serve food and beverages promptly.
• Master the menu details, including ingredients, allergens, and dietary considerations.
• Proactively upsell items to enhance guest experience and increase sales (e.g., suggesting a Mosi beer with a T-bone steak).
• Efficiently clear and reset tables to prepare for new guests.
• Handle basic customer complaints with professionalism and tact.
• Work flexible shifts including nights, weekends, and public holidays.
• Be a resident of Chongwe to ensure reliable attendance and punctuality.

Candidate Requirements and Qualifications

• Minimum Grade 12 certificate.
• Fluency in English and either Nyanja or Bemba to communicate effectively with diverse guests.
• Smart appearance and a friendly, engaging smile.
• Ability to perform well under pressure in a fast-paced environment.
• Previous experience in a restaurant or bar setting is advantageous but not mandatory.

How to Apply for Waiter Waitress Jobs in Chongwe Lusaka

If you are ready to join Graceal Lounge and contribute to a vibrant hospitality environment, please submit your application via email to recruitgraceal@gmail.com. We look forward to welcoming dedicated professionals eager to excel in waiter waitress jobs in Chongwe Lusaka.