Customer Sales & engagement Agent

Customer Sales Agent Jobs in Lusaka – Join Cleanergy

Cleanergy is expanding access to clean cooking gas throughout Lusaka, Zambia, and we are seeking a proactive and entrepreneurial Customer Sales & Engagement Agent to manage a dedicated territory. If you are interested in customer sales agent jobs in Lusaka that combine community engagement, direct sales, and delivery, this opportunity offers a commission-based role with growth potential.

About the Role: Customer Sales Agent Jobs in Lusaka

As a Customer Sales & Engagement Agent at Cleanergy, you will be responsible for generating high-quality leads through door-to-door surveys, community outreach, and mall activations. You will convert these leads into paying customers and personally deliver PimisaGas LPG cylinders to homes and businesses. Additionally, you will support and grow a network of local retail outlets selling our gas products. Your income will increase based on your sales performance and the expansion of your customer and outlet base.

This is a temporary, commission-based role with a small stipend to cover talk time and transport expenses.

Key Responsibilities

• Conduct door-to-door and community surveys using digital tools such as KoboCollect and Google Forms to collect household locations, contact details, and cooking fuel preferences.
• Map customer catchment areas by gathering accurate location and household data.
• Promote PimisaGas LPG, stoves, and cooking oil actively to potential customers.
• Convert leads into paying customers through follow-up calls, home visits, and product demonstrations.
• Deliver gas cylinders safely and efficiently to homes, shops, boarding houses, lodges, hotels, and canteens within your designated territory.
• Plan delivery routes to ensure timely service.
• Staff the mall information desk in busy locations to welcome customers, answer inquiries, and generate leads.
• Distribute flyers, posters, and promotional materials during outreach and activations.
• Recruit, onboard, and support small retail shops, kiosks, and other local outlets to sell or use PimisaGas products.
• Train outlet partners on product knowledge, pricing, and customer service.
• Ensure outlets maintain sufficient stock and marketing materials; conduct regular visits to monitor performance and restock as needed.
• Maintain simple daily records of surveys, leads, calls, deliveries, and customer feedback.
• Collect payments on delivery when required and reconcile daily.
• Report field challenges and provide customer feedback to the sales team.
• Represent the PimisaGas brand professionally and build trust within the community.
• Adhere to safety protocols and brand communication guidelines, ensuring responsible use of devices and secure data capture.

Candidate Profile

• Confident engaging with diverse members of the public, including market traders, small business owners, and professionals.
• Experience in sales, distribution, or field marketing, preferably in FMCG, airtime, mobile money, or hospitality supply sectors.
• Well-connected within target communities such as Bauleni or Mtendere, with existing relationships among local businesses and residents.
• Comfortable using smartphones or tablets for surveys, data entry, and lead management.
• Familiar with Lusaka’s roads and neighbourhoods, able to navigate compounds efficiently.
• Reliable, punctual, and capable of working outdoors for extended periods.
• Responsible with cash handling and basic record-keeping.
• Possession of a valid AB driver’s license for tuk-tuk or motorcycle operation is a strong advantage.
• Self-motivated, target-driven, and effective at managing your own schedule.
• Customer-focused with clear communication skills to explain products effectively.
• Fluent in English and either Nyanja or Bemba.

Benefits of Working with Cleanergy

• Attractive earning potential based on personal sales, deliveries, and outlet network performance.
• Small stipend to assist with talk time and transportation costs.
• Access to a delivery vehicle (tuk-tuk) during working hours, where applicable.
• Comprehensive marketing materials and product training for you and your outlet partners.
• Ongoing support from Cleanergy’s dedicated sales team.
• Opportunity to advance into a larger territory management role.

How to Apply

Interested candidates are invited to apply by completing the application form at the link below:

https://forms.gle/WqbnvgvcbfaMCtRy5