RECEPTIONIST

Receptionist Opportunity at International School of Lusaka

The International School of Lusaka is inviting applications for a full-time Receptionist position based in Lusaka, Zambia. This role represents an excellent opportunity for candidates seeking receptionist jobs in Lusaka who are professional, enthusiastic, and committed to delivering exceptional customer service within an educational environment.

About the Role – Receptionist Jobs in Lusaka

As the first point of contact for parents, students, staff, and visitors, the Receptionist will play a pivotal role in fostering a welcoming and well-organized atmosphere at the school. The successful candidate will join a supportive administrative team and contribute to the smooth day-to-day operations of the International School of Lusaka.

Key Responsibilities

• Greet and direct visitors courteously and professionally.
• Answer, screen, and route incoming telephone calls efficiently.
• Manage incoming and outgoing correspondence promptly.
• Maintain accurate records and organize filing systems.
• Assist with scheduling appointments and coordinating meetings.
• Respond to general enquiries from parents, staff, and visitors.
• Provide administrative support to various departments as needed.
• Support school events and other administrative activities as assigned.

Qualifications and Experience

• Diploma or Degree in Business Administration, Office Management, Public Administration, or a related field.
• Minimum of two years’ experience in a receptionist, front office, or customer service role.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational abilities.
• Proficiency in Google Workspace applications (Docs, Sheets, Drive, Calendar, Gmail, and Forms) with experience working in cloud-based collaborative environments.
• Ability to maintain confidentiality and professionalism at all times.
• Experience in a school or international environment is advantageous.

Personal Attributes

• Friendly and approachable personality with a strong customer service focus.
• Professional appearance and demeanor.
• Ability to multitask and work effectively under pressure.
• High level of integrity and reliability.

Application Process for Receptionist Jobs in Lusaka

Interested candidates should submit their application as a single PDF attachment containing:

• Letter of introduction (maximum 1 page)
• Curriculum Vitae (maximum 2 pages)
• Current referees/references with contact information (maximum 1 page)

Please email your application to the Human Resource and Administration Manager at jobs@isl.sch.zm. Ensure that the position applied for is clearly indicated in the subject line of your email. The closing date for applications is 26th June 2026. Only shortlisted candidates will be contacted.

Commitment to Safeguarding and Equal Opportunity

The International School of Lusaka is deeply committed to the safety and well-being of its students. We enforce rigorous safeguarding policies and adhere to the highest child protection standards. All applicants must consent to thorough background checks and provide references as part of the recruitment process.

Our school values inclusivity and diversity, welcoming applications from candidates of all backgrounds. We expect all staff members to uphold our safeguarding principles and act in the best interests of our students, fostering a safe and nurturing learning environment.

Job Category

Administration