Supervisor, Administration

Supervisor Administration Jobs in Solwezi at First Quantum Minerals

First Quantum Minerals invites applications for the role of Supervisor, Administration based in Solwezi, Northwestern Zambia. This position offers an exciting opportunity for candidates seeking full-time employment within a dynamic company that values bold thinking and independent problem-solving. Join us and experience the unique culture known as the “First Quantum Way,” where innovation and exceptional results are at the forefront of everything we do.

About the Supervisor Administration Role in Solwezi

The Supervisor, Administration will oversee the administrative, operational, and financial functions of the clubhouse restaurant, ensuring seamless day-to-day management and outstanding customer service. This role demands a proactive approach to resource optimization, compliance adherence, budget management, and team coordination to maintain a high-performing and well-organized environment.

Key Responsibilities for Supervisor Administration Jobs in Solwezi

• Manage daily administrative duties including scheduling, payroll, record-keeping, and inventory documentation.
• Ensure compliance with health, safety, and labor regulations.
• Oversee reservations, event bookings, and respond to customer inquiries efficiently.
• Prepare operational reports, budgets, and financial forecasts.
• Manage membership portfolios and follow up on subscription payments.
• Monitor budgets, control expenses, and identify areas for financial improvement.
• Supervise stock control, inventory management, and ordering processes to optimize costs.
• Ensure accurate cash handling, POS reconciliations, and banking procedures.
• Train, manage, and support administrative staff, develop schedules, and address performance issues.
• Conduct training programs to enhance team efficiency and service quality.
• Foster a positive and collaborative workplace culture.
• Coordinate clubhouse facilities, equipment, and systems to ensure smooth operations.
• Monitor guest satisfaction, resolve complaints promptly, and maintain high service standards.
• Collaborate with chefs, bar managers, and service teams to uphold food and beverage quality.
• Assist in organizing events, functions, and special activities.
• Build and maintain strong relationships with customers, members, and stakeholders.
• Ensure adherence to policies, procedures, and quality control measures.

Qualifications and Experience Required

• Bachelor’s degree in Hospitality Management, Business Administration, or a related discipline.
• 3 to 5 years of experience in food and beverage or hospitality administration.
• Strong understanding of financial processes, budgeting, and stock management.
• Proficiency with POS systems, inventory software, and Microsoft Office Suite.
• Knowledge of health, safety, and regulatory compliance standards.
• Exceptional leadership, organizational, and communication skills.

Behavioral and Operational Competencies

• Hardworking, organized, and methodical approach to tasks.
• Time-conscious with excellent multitasking and problem-solving skills.
• Team player with flexibility to work evenings, weekends, and holidays as required.
• Strong leadership and team management capabilities.
• Customer service orientation with attention to detail.
• Ability to work effectively under pressure while managing time efficiently.

How to Apply

To apply for this exciting opportunity in supervisor administration jobs in Solwezi, please submit your application through the following link:

Apply for Supervisor, Administration at First Quantum Minerals