Human Resources Officer – Analytics and Reporting

Human Resources Officer – Analytics and Reporting

Location: Lusaka, Zambia | Job Type: Full Time

Brilliance Executive Management is seeking a qualified candidate for the position of Human Resources Officer – Analytics and Reporting. This role offers an excellent opportunity for professionals interested in human resources officer jobs in Lusaka to contribute to the operational and analytical functions within a dynamic HR unit.

About the Role

The Human Resources Officer – Analytics and Reporting will play a pivotal role in managing and coordinating all HR processes in line with the Human Resource Administration Policy. The successful candidate will provide administrative support, oversee payroll administration, recruitment, onboarding, employee relations, personnel records management, and ensure compliance with Zambian labour laws. Additionally, this role involves applying data analytics, trend analysis, and continuous improvement methodologies to enhance the efficiency of HR operations and resolve issues promptly through root cause analysis.

Key Responsibilities for Human Resources Officer Jobs in Lusaka

• Maintain and update employee information within the Human Capital Management System, ensuring accurate and current records.
• Collect, monitor, and compile HR metrics from various sources including HRIS, payroll data, surveys, exit interviews, and government statistics to support management decision-making.
• Coordinate recruitment and selection processes, including arranging interviews and assisting hiring managers.
• Facilitate employee onboarding and induction programs, ensuring all employment documentation is properly completed and filed.
• Track and report monthly key staff issues and concerns to the HR Unit.
• Support payroll activities by preparing workforce reports such as headcount, leave, turnover, sick leave, and overtime reports.
• Assist department heads in identifying training needs and coordinate training and development initiatives in collaboration with the training team.
• Design and align HR processes with organizational standard operating procedures based on user requirements.
• Support HR Business Partners in resolving employee issues and advise managers on external learning programs and consultants.
• Generate detailed HR reports, statistics, trends, and workforce analytics to inform management decisions.
• Monitor probation periods and ensure timely issuance of probation and confirmation notices.
• Conduct feedback surveys and compile staff program evaluation documentation.

Required Skills and Competencies

• High level of integrity and confidentiality
• Strong interpersonal and communication skills
• Exceptional attention to detail and accuracy
• Proficient problem-solving and decision-making abilities
• Excellent planning and organizational skills
• Ability to work effectively under pressure and meet deadlines
• Demonstrated teamwork and collaboration capabilities

Qualifications and Experience

• Bachelor’s degree in Human Resource Management, Public Administration, Industrial Psychology, or a related field.
• At least 3 to 4 years of experience specializing in HR reporting and analytics.
• Proven expertise in HR data analysis with advanced Excel skills.
• Experience working with Human Resource Information Systems (HRIS).
• Solid knowledge of Zambian Labour Laws and HR best practices.
• Membership in the Zambia Institute of Human Resource Management (ZIHRM) is required.

Brilliance Executive Management encourages qualified females and differently-abled persons to apply for this position.

How to Apply

If you meet the requirements for this Human Resources Officer job in Lusaka, please submit your CV in MS Word format along with a cover letter clearly stating your salary expectations. Applications should be emailed to jobs@bemconsult.com with a copy to bemconsult8@gmail.com.

All applications will be treated with the strictest confidentiality. If you do not receive a response within 21 working days from the closing date of the advertisement, please consider your application unsuccessful. Please do not send certificates at this stage.

Job Category

Human Resources